Support
Start with the quickest fix.
Giveleaf is designed to keep working when a cover, camera or external book service is unavailable.
Camera will not open
Confirm camera permission is enabled for the scanner website, reload the page and try again. You can always type the 13-digit ISBN printed above the barcode.
A book is wrong or has no cover
A shop manager can open Management → Inventory → Edit to correct the title, author or cover URL. The visible Giveleaf placeholder is used when no reliable cover exists.
Account problems
Ask a shop manager to enable the account or set a temporary password. Invitation codes expire and can be used only for their nominated shop.
Contact the pilot
Email osullivanharry@outlook.com with the shop, username, device and a screenshot. Never send a password.